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6. Build teamwork

Key ideas

Successful managers build a team that works together to deliver business outcomes. They bring together the full capability of team members.
There is a shared understanding of why the team exists and what they are expected to deliver.

Overview

Teamwork is the way a manager and team members solve problems, share information, generate ideas, give and get advice and complete the tasks required for the organisation. Successful managers know how to build a team that works together to deliver business outcomes using the full capability of the team.

For a team to work effectively it is not sufficient for managers to remind their direct reports that 'they are a team' or to 'just work as a team'. There needs to be a shared understanding of why the team exists and what they are expected to do or deliver. This does not happen by accident, it only happens with effective managerial leadership. The manager must create a work environment that encourages a good flow of information and advice in all directions top down, bottom up, across the team and the organisation.

Member downloads

Access member downloads for Build teamwork including:

How to build great team work
Running effective team meetings
Tools and resources - Expanded diagram of the teamwork process detailing accountabilities
Tools and resources - Meeting review checklist