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3. Effectively assign and assess work

Key ideas

Successful managers effectively assign work to team members and then they assess this work to ensure it has been performed to the required standard.
Effectively assigning and assessing work enables managers to achieve their business outcomes. At the same time it allows team members to be satisfied with their work and helps build strong manager-employee working relationships.

Overview

Every manager at every level is accountable to achieve the business goals set for them and at the same time, provide an environment that allows their team members to be effective and satisfied with their work while developing their full potential. To do this, managers must set the purpose and direction for their team ensuring:

team members move together in that direction with competence, commitment and enthusiasm, dealing with obstacles on the way
the team and each team member has the individual capability to deliver the work of their role.

This is achieved, in part, by effectively assigning work to team members and then assessing this work to ensure it has been performed to the required standard.
Effectively assigning and assessing work enables managers to achieve their business outcomes.

Assigning and assessing work is part of the performance management sequence of work. Each part of this sequence has a different emphasis with the same goal of having roles filled with people who can do the work of the role effectively. It is also part of a manager's VAR³I authorities. These authorities, like all others, must be exercised within the boundaries of the organisation's policies, procedures and values.