How to build great team work
Running effective team meetings
Tools and resources - Expanded diagram of the teamwork process detailing accountabilities
Tools and resources - Meeting review checklist

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7. Enable continuous improvement and lead change

Barriers to continuous improvement
Enabling continuous improvement
Leading change
Understanding resistance to change
Tools and resources - Leading change checklist
Tools and resources - Change management action plan template
Tools and resources - Change management communication plan template
Tools and resources - Change management systems of work plan template
Tools and resources - Change management training plan template
Tools and resources - Change management people resourcing plan template

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Leading yourself

1. Understand your role

Manager role, accountabilities and authorities
Acting manager role, accountabilities and authorities
Supervisor/team leader role, accountabilities and authorities
Employee role, accountabilities and authorities
The working environment
Tools and resources - Managerial leadership self assessment
Tools and resources - Manager team member self assessment
Tools and resources - Manager's team self assessment
Tools and resources - Managerial leadership team feedback
Tools and resources - Team member feedback

2. Understand and respect the role of others

Specialist/cross functional roles, accountabilities and authorities
Manager once removed roles, accountabilities and authorities
Project manager role, accountabilities and authorities
Committee role, accountabilities and authorities
Tools and resources - Quick guide to authorities of specialist roles
Tools and resources - Detailed guide to authorities of specialist functions

3. Manage relationships

Setting conditions for constructive working relationships
Building trust and a strong manager-employee relationship
Understanding yourself
Working constructively with your own manager
Working constructively with specialists and cross functional roles
Working constructively with peers
Managing conflict
Tools and resources - Short guide to managing relationships

4. Develop important managerial leadership skills and behaviours

People management skills for managers
People management skills for managers of managers
Manager behaviours

5. Apply the framework

Why managers fail
Foundations of the Leadership Framework
Learning the Leadership Framework
Applying the Leadership Framework
Tools and resources - Managerial leadership action planning log

Leading the organisation

1. Implement business strategy

Overview of the strategy implementation process
Defining the strategy
Aligning the organisation for strategy deployment
Cascading and deploying the strategy
Monitoring and assuring the strategy
Accountability for strategy development and implementation

2. Design the organisation

The organisational design sequence
Principles for organisational design
Accountabilities and authorities for organisational design
Description of levels of work
Accountabilities and authorities for cross team work
Typical accountabilities and authorities for corporate specialist functions

3. Design and maintain productive systems of work

What is a system of work?
Systems of work roles, accountabilities and authorities
Principles for design of a system of work
Process for designing/reviewing systems of work
Systems of work and culture
Tools and resources - Systems of work accountability map
Tools and resources - Systems of work control document template
Tools and resources - Example: System of work control document people management system
Tools and resources - Example: System of work control document selection
Tools and resources - Systems of work effectiveness scan

4. Enable systemic trust and fairness

Trust, fairness and systems of work
Trust and fairness - the role of the manager once removed
Ensuring the consistency and quality of leadership
Ensuring fair treatment and justice

5. Build workforce capability

Creating a workforce capability strategy - overview
Creating an employer brand
Managing critical positions
Fair pay
Bonus systems
Talent identification and development
Creating a skills program
Tools and resources - Example - Organisational skills program document- design principles, accountabilities and authorities
Tools and resources - Critical position identification form
Tools and resources - Critical position summary
Tools and resources - Retention risk assessment
Tools and resources - Example of how to determine your employer brand Sydney Water
Tools and resources - Example of employer branding material Sydney Water

6. Manage strategic relationships

Understanding and prioritising strategic relationships
Developing a strategic relationship framework
Creating a strategic relationship management plan
Building positive strategic relationships

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New to the framework? Having trouble finding your feet? Try starting out with Leading yourself - 5. Apply the framework. This section provides you with a good general overview and clarity on what part to focus on first depending on your people management situation.